The first 48 hours will either make you or break you. 📉
Most people think the “sale” ends when the invoice is paid. In reality, that’s exactly when the real work begins. If your client feels ghosted or confused in those first two days, you’ve already lost their trust.
I use a specific 48-hour onboarding checklist to turn “new clients” into “forever partners.” 🤝
The “First 48” Checklist:
The Basics: Contract sent and expectations set BEFORE payment.
The Quick Win: Welcome email + access requests within 24 hours.
The Kickoff: Define success metrics and walk through the process so there’s zero guesswork.
The Feedback Loop: Get that first draft or sample out early to prove they made the right choice.
Fast, professional onboarding doesn’t just make your life easier—it creates clients who trust your expertise and actually refer you to others. 🚀
Drop a “READY” in the comments if you want my full onboarding template! 👇
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